Engine Damage Investigations
Commercial diesel engine claims, mechanical failures, oil pan damage and available ECM data retrieval and analysis.
Insurance Investigations for the Motor Truck Cargo Industry
Follow the Evidence.
Find the Truth.
Physical damage appraisals, cargo and theft claims, engine damage investigations, ECM diagnostics, and SIU services for insurance carriers and claims professionals.
What assignments can CSI handle?
OUR INVESTIGATIVE SERVICES
Experienced field investigations, technical appraisals and specialty claims support for the motor truck cargo industry.
Cargo Claims & Theft
Cargo overages, shortages, damage, theft, disputed deliveries and chain-of-custody investigations.
Physical Damage Appraisals
Tractor, trailer and heavy equipment field inspections, repair estimates, valuations and total-loss assessments.
SIU & Fraud Investigations
Recorded statements, field investigations, suspect-claim analysis, and documented fraud referrals to investigative agencies.
Illustrative photographs shown for design purposes; not photographs from CSI claim assignments.
A specialized CSI capability
Engine damage claims deserve more than a repair estimate.
Claims involving diesel engine failure, roadway-object strikes, oil-pan damage, or alleged lubrication failures can require physical evidence, detailed documentation, and review of available electronic diagnostics.
CSI utilizes commercial truck diagnostic equipment and software to retrieve and evaluate supported ECM information. When warranted, an experienced ASE-certified diesel technician is available for hands-on examination and independent technical review.
Engine failure investigationsECM diagnostic retrievalOil-pan & lubrication damageASE-certified technical support
Discuss an engine claim →How we work
Investigate the details. Document the facts.
CSI combines field investigation, vehicle and equipment knowledge, witness interviews, document review and diagnostic information to deliver clear, defensible findings.
01 — Establish the reported facts
Loss circumstances, coverage questions, claimed damage, custody and timeline.
02 — Examine independent evidence
Physical conditions, photographs, vehicle history, statements and electronic records.
03 — Report findings with clarity
Claim-specific reports and appraisals, with supporting exhibits when available.
Illustrative imagery—not a photograph from a CSI case.
From recorded statements to criminal referrals
Investigations built for the claim file — and beyond.
CSI's SIU work includes recorded interviews, independent evidence development, and reporting suspected fraudulent claims to the California Department of Insurance and appropriate District Attorney offices. Investigative findings in multiple matters have been followed by felony complaints filed by prosecutors.
Recorded Statements
Interviews with insureds, drivers and witnesses, focused on material facts, loss timelines, inconsistencies and documentation.
DOI & District Attorney Referrals
Preparation of suspected fraudulent claim reports and supporting investigative information for state insurance regulators and county prosecutors.
Criminal Prosecution Support
Organized exhibits, recordings, documentation and field findings to support law-enforcement review. Several CSI investigations have been followed by filed felony complaints.
PROVEN RESULTSOVER $1.1MIN REPORTED CLAIM EXPOSURE*
Ten documented claim denials and voluntary withdrawals represent $1,122,338.43 in combined reported claim values or policy-limit exposure. These figures describe claims reviewed, not independently audited insurer savings.
Explore OurInvestigative Case Results
*Based on CSI case records and carrier-reported outcomes, including claim amounts and policy-limit exposure associated with denials or withdrawals. This is not an independently audited calculation of net indemnity payments avoided.
Experience behind the findings
Law enforcement background. Claims-specific expertise.
CSI is led by a California-licensed private investigator who previously served in law enforcement and completed a full-time career with the Los Angeles County Sheriff's Department. The practice brings more than 20 years of claims and investigative experience to commercial transportation losses.
Each assignment is approached with independent fact development, careful documentation, and direct reporting for insurance decision-makers.
“The difference is in the details the investigation brings to light.”
ASSIGN YOUR
NEXT CLAIM TO CSI
Put an experienced investigator on your next claim. Contact CSI for physical damage appraisals, cargo claims, theft investigations, engine damage evaluations and SIU assignments.