Reported loss
A repeat $3,602 claim alleged a passenger-window break-in and theft of a Freightliner Common Powertrain Controller.
CSI investigative approach
- Confirmed other burglaries at the storage facility and obtained the insured’s account.
- Conducted an unannounced inspection at the repair facility.
- Verified the CPC had been relocated to the lower center dashboard following the first theft and was still the same installed module.
Key findings
Evidence supported the break-in and attempted search for a CPC, but the claimed module was still in place. The submitted invoice did not represent a new CPC replacement.
Disposition
The second $3,602 claim was denied. Suspected fraudulent claim referrals were made to the California Department of Insurance and Los Angeles County District Attorney. The legitimate first theft claim is not counted in this case.
Confidentiality and scope: This is an anonymized summary of an investigation. It does not reproduce the confidential SIU report, identify the insured, or make any finding of criminal guilt. The amount shown represents the stated claim or policy-limit exposure associated with the case, not necessarily an insurer’s net savings.
← Back to all case studies